Our Care Services

What type of care does HPAccountable HomeCare provide?

We offer reliable non-medical personal care on both an as-needed and routine basis.

Our services support individuals’ independence both at home and on the go.

Do you provide care for people recovering from illness?

Yes. We support individuals recovering from illness and those who need help during treatment.

Do you offer specialized support for veterans?

Yes. We provide specialized care for veterans as part of our in-home care services.

Getting Started

What happens during the consultation?
We assess your unique care needs, required support levels, and personal goals, while also completing a complimentary home safety evaluation. This allows us to design a comprehensive, person-centered care plan tailored just for you.
Do you support clients eligible for PASSPORT Waiver program?
While we accept and welcome PASSPORT-eligible clients, we do not bill Medicaid or participate directly in the PASSPORT Waiver Program. Services for all clients are billed on a private-pay basis.
What are the contract terms and minimum commitment requirements for your services?
Our contract terms are completely customizable to your unique care needs. Unlike other providers, we never artificially inflate our hourly minimums, clients are billed down to the exact minute services are rendered. Our flexible commitments are built around our clients’ schedule, ranging from a brief, few-hour surgery escort service or a single day of post-surgery care, to weekly respite visits and continuous, around-the-clock support.

Quality & Trust

What makes HPAccountable HomeCare different?

We focus our service on person-centered care, combining high-quality support with deep compassion and respect. Instead of treating care like tasks or checklist, our caregivers complete their shifts by celebrating each meaningful connection and successful service delivery.

We intentionally embrace our clients’ slowness, allowing them to take their own comfortable pace while preserving their dignity. Our relationship-first philosophy ensures that your loved one never feels rushed or burdened, but truly valued and encouraged.

Who is eligible for your care, and which parts of Cleveland do you serve?
We serve seniors, veterans, individuals recovering from illness, and their families in the following neighborhoods within Northeast Ohio: Beachwood, Chargin Falls, Cleveland, Cleveland Heights, Euclid, Garfield Heights, Highland Heights, Kirtland, Lyndhurst, Mayfield Heights, Mentor, Novelty, Painesville, Pepper Pike, Richmond Heights, Shaker Heights, Solon, South Euclid, University Heights, and West Chesterland.
How do you support family peace of mind?

We provide attentive, respectful, and quality-driven in-home care, allowing families to feel reassured in the support their loved ones receive. To ensure the highest standard of care, our caregivers undergo rigorous BCI background checks and pre-employment drug screening. Additionally, each professional received over 60 hours of comprehensive and specialized training, strictly adheres to state administrative laws and regulations.

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